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Digital file of Business Communication: Polishing Your Professional Presence, 3rd Edition for sale
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Category : Higher Education
Table of Contents
PART 1. UNDERSTANDING THE FOUNDATIONS OF BUSINESS COMMUNICATION
1 Developing Your Professional Presence
2 Working with Others: Interpersonal, Intercultural, and Team Communication
3 Managing the Communication Process: Analyzing, Composing, Evaluating
PART 2. DELIVERING EFFECTIVE MESSAGES
4 Communicating Routine Messages and Building Goodwill
5 Communicating Persuasive Messages
6 Communicating Bad News
7 Communicating through Social Media
PART 3. RESEARCHING, PROPOSING, REPORTING, AND PRESENTING
8 Finding and Evaluating Business Information
9 Preparing Persuasive Business Proposals
10 Preparing Business Reports
11 Preparing and Delivering Business Presentations
PART 4. PERSUADING AN EMPLOYER TO HIRE YOU
12 Communicating Your Professional Brand: Social Media, Résumés, and Cover Letters
APPENDIX A. Formats for Business Documents
APPENDIX B. Documentation and Reference Styles
APPENDIX C. Grammar, Punctuation, Mechanics, and Conventions
APPENDIX D. Answer Key to Grammar Exercises
APPENDIX E. Proofreader’s Marks
GLOSSARY
INDEX
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