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Making the Team: A Guide for Managers, 2nd Edition by Leigh L. Thompson, Kellogg Graduate School of Management, Northwestern University ZIP OR PDF for sale 

Table of Contents

I. THE BASICS OF TEAMWORK.

1. Teams in Organizations: Facts and Myths.

 2. Performance and Productivity: Team Performance Criteria and Threats to Productivity.

 3. Rewarding Teamwork: Compensation and Performance Appraisals.

II. INTERNAL DYNAMICS.

 4. Building the Team: Tasks, People, and Relationships.

 5. Sharpening the Team Mind: Communication and Collective Intelligence.

 6. Team Decision Making: Pitfalls and Solutions.

 7. Conflict in Teams: Leveraging Differences to Create Opportunity.

 8. Creativity: Mastering Strategies for High Performance.

III. EXTERNAL DYNAMICS.

 9. Networking, Social Capital, and Integrating Across Teams.

10. Leadership: Managing the Paradox.

11. Interteam Relations: Competition and Cooperation.

12. Teamwork via Information Technology: Challenges and Opportunities.

Appendix 1: Managing Meetings: A Toolkit.

Appendix 2: Tips for Consultants and Facilitators.

Appendix 3: A Guide for Creating Effective Study Groups.

Appendix 4: Example Items from Peer Evaluations and 360-Degree Performance Evaluations.

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