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Digital file of Program Evaluation: Alternative Approaches and Practical Guidelines, 3rd Edition for sale
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Preface-xiii PART ONE • Introduction to Evaluation-1 1 Evaluation’s Basic Purpose, Uses, and Conceptual Distinctions-3 A Brief Definition of Evaluation-4 Informal versus Formal Evaluation-8 Distinguishing between Evaluation’s Purposes and Evaluators’ Roles and Activities-9 Some Basic Types of Evaluation-16 Evaluation’s Importance–and Its Limitations-26 2 Origins and Current Trends in Modern Program Evaluation-30 The History and Influence of Evaluation in Society-30 Recent Trends Influencing Program Evaluation-44 PART TWO • Alternative Approaches to Program Evaluation-53 3 Alternative Views of Evaluation-57 Diverse Conceptions of Program Evaluation-58 Origins of Alternative Views of Evaluation-59 Themes among the Variations-67 A Classification Schema for Evaluation Approaches-68 4 Objectives-Oriented Evaluation Approaches-71 Developers of the Objectives-Oriented Evaluation Approach and Their Contributions-72 How the Objectives-Oriented Evaluation Approach Has Been Used-80 Strengths and Limitations of the Objectives-Oriented Evaluation Approach-82 5 Management-Oriented Evaluation Approaches-88 Developers of the Management-Oriented Evaluation Approach and Their Contributions-89 How the Management-Oriented Evaluation Approach Has Been Used-94 Strengths and Limitations of the Management-Oriented Evaluation Approach-95 6 Consumer-Oriented Evaluation Approaches-100 Developers of the Consumer-Oriented Evaluation Approach and Their Contributions-101 How the Consumer-Oriented Evaluation Approach Has Been Used-104 Strengths and Limitations of the Consumer-Oriented Evaluation Approach-108 7 Expertise-Oriented Evaluation Approaches-112 Developers of the Expertise-Oriented Evaluation Approach and Their Contributions-114 How the Expertise-Oriented Evaluation Approach Has Been Used-121 Strengths and Limitations of the Expertise-OrientedEvaluation Approach-123 8 Participant-Oriented Evaluation Approaches-129 Evolution of Participant-Oriented Evaluation Approaches-130 Developers of the Participant-Oriented Evaluation Approach and Their Contributions-131 How Participant-Oriented Evaluation Approaches Have Been Used-145 Strengths and Limitations of Participant-Oriented Evaluation Approaches-146 9 Alternative Evaluation Approaches: A Summary and Comparative Analysis-152 Cautions about the Alternative Evaluation Approaches-153 Contributions of the Alternative Evaluation Approaches-158 Comparative Analysis of Characteristics of Alternative Evaluation Approaches-159 Eclectic Uses of the Alternative Evaluation Approaches-163 Drawing Practical Implications from the Alternative Evaluation Approaches-165 PART THREE • Practical Guidelines for Planning Evaluations-169 Introduction of Case Study-170 10 Clarifying the Evaluation Request and Responsibilities-173 Understanding the Reasons for Initiating the Evaluation-174 Conditions under which Evaluation Studies Are Inappropriate-178 Determining When an Evaluation Is Appropriate: Evaluability Assessment-182 Using an Internal or External Evaluator-185 Hiring an Evaluator-189 How Different Evaluation Approaches Clarify the Evaluation Request and Responsibilites-192 11 Setting Boundaries and Analyzing the Evaluation Context-199 Identifying Intended Audiences for an Evaluation-200 Describing What Is to Be Evaluated: Setting the Boundaries-203 Analyzing the Resources and Capabilities That Can Be Committed to the Evaluation-212 Analyzing the Political Context for the Evaluation-216 Variations Caused by the Evaluation Approach Used-217 Determining Whether to Proceed with the Evaluation-219 12 Identifying and Selecting the Evaluation Questions and Criteria-232 Identifying Appropriate Sources of Questions and Criteria: The Divergent Phase-234 Selecting the Questions, Criteria, and Issues to Be Addressed: The Convergent Phase-246 Remaining Flexible during the Evaluation: Allowing New Questions, Criteria, and Standards to Emerge-253 13 Planning How to Conduct the Evaluation-260 Identifying Design and Data Collection Methods-262 Specifying How the Evaluation Will Be Conducted: The Management Plan-275 Establishing Evaluation Agreements and Contracts-285 PART FOUR • Practical Guidelines for Conducting and Using Evaluations-301 14 Collecting Evaluation Information: Design, Sampling, and Cost Choices-303 Using Mixed Methods-304 Designs for Collecting Causal and Descriptive Information-307 Sampling-320 Cost Analysis-324 15 Collecting Evaluation Information: Data Sources and Methods, Analysis, and Interpretation-334 Common Sources and Methods for Collecting Information-335 Planning and Organizing the Collection of Information-356 Analysis of Data and Interpretation of Findings-358 16 Reporting and Using Evaluation Information-375 Purposes of Evaluation Reports-376 Important Factors in Planning Evaluation Reports-377 Key Components of a Written Report-382 Suggestions for Presenting Information in Written Reports-388 Alternative Methods for Reporting: The Adversary Approach-394 Human and Humane Considerations in Reporting Evaluation Findings-395 Suggestions for Effective Oral Reporting-398 A Checklist for Good Evaluation Reports-400 How Evaluation Information Is Used-400 17 Dealing with Political, Ethical, and Interpersonal Aspects of Evaluation-411 Establishing and Maintaining Good Communications among Evaluators and Stakeholders-412 Understanding Potential Bias Resulting from the Evaluator’s Personal Values and Interpersonal, Financial, and Organizational Relationships with Others-415 Maintaining Ethical Standards: Considerations, Issues, and Responsibilities for Evaluators and Clients-423 Political Pressures and Problems in Evaluation-432 18 Evaluating Evaluations-442 The Concept and Evolution of Metaevaluation-443 The Joint Committee’s Standards for Program Evaluation-444 Summary of the Program Evaluation Standards-445 AEA Guiding Principles for Evaluators-449 The Role of Metaevaluator-451 Some General Guidelines for Conducting Metaevaluations-453 A Need for More Metaevaluation-455 PART FIVE • Emerging and Future Settings for Program Evaluation-461 19 Conducting Multiple-Site Evaluation Studies-463 Purposes and Characteristics of Multiple-Site Evaluations-464 Multisite Evaluation (MSE)-466 On-Site Evaluation at Multiple Sites-471 Cluster Evaluation-475 Other Approaches to Multiple-Site Evaluation-481 20 Conducting Evaluation of Organizations’ Renewal and Training in Corporate and Nonprofit Settings-485 Evaluation in the Nonprofit Sector-486 Evaluating Corporate Training Programs-491 Personnel Evaluation-495 Other Methods of Organizational Assessment-497 21 The Future of Evaluation-507 The Future of Evaluation-508 Predictions concerning the Profession of Evaluation-508 Predictions concerning the Practice of Evaluation-510 A Vision for Evaluation-513 Conclusion-513 Suggested Readings-514 APPENDIX-Evaluation-Related Web Sites-515 References-519 Author Index-543 Subject Index-551 Table of Contents
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