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Modern Management, 8th Edition by Samuel C. Certo, Rollins College ZIP OR PDF for sale 

Table of Contents

I. INTRODUCTION TO MODERN MANAGEMENT.

 1. Management and Management Careers.

 2. Managing: History and Current Thinking.

 3. Corporate Social Responsibility and Business Ethics.

 4. Managing in the Global Arena.

II. PLANNING.

 5. Organizational Objectives.

 6. Fundamentals of Planning.

 7. Making Decisions.

 8. Strategic Planning.

 9. Plans and Planning Tools.

III. ORGANIZING.

10. Fundamentals of Organizing.

11. Responsibility, Authority, and Delegation.

12. Managing Human Resources.

13. Managing Change: From Stress to the Virtual Organization.

IV. INFLUENCING.

14. Fundamentals of Influencing and Communication.

15. Leadership.

16. Motivation.

17. Groups, Teams, and Corporate Culture.

18. Understanding People: Attitudes, Perception, and Learning.

V. CONTROLLING.

19. Principles of Controlling.

20. Production Management and Control.

21. Information, Technology, and the Internet.

VI. TOPICS FOR SPECIAL EMPHASIS.

22. Competitiveness: Quality and Innovation.

23. Management and Diversity.

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